“Norm was a terrific business partner with a wealth of knowledge and expertise. He helped us to identify our key areas for success, sharing best practices and enabled us to ensure we could achieve the greatest level of impact with our engagement driving efforts. His insights and experience in the field of employee engagement is the best I have seen in my career. Norm is a passionate leader who can make a meaningful impact on employee engagement. A true definition of passion in partnerships.”

“Norm also led us through an intense week where he moderated a number of focus groups with employees from across the organization, and facilitated a day-long workshop with about 40 of our employees. He helped us generate almost 70 different ideas, boil them down into an action plan, and provided very useful advice in helping us mobilize an employee team to execute on our action plan.”

“With his extensive knowledge and experience with employee engagement theory he is able to clearly communicate a compelling story from the data as well as numerous research insights that enable leaders to put next steps into action. ”

“He is one of the best bilingual workshop/focus group facilitators I know.....Norm has a gift for creating an environment where people feel safe to share their thoughts/opinions.”

“Not only is Norm a pleasure to work with, he is a great business partner. Norm has gone the extra mile for us - he is tireless and a great supporter of his clients. I have always felt confident rolling out my engagement initiatives knowing that Norm was with me, lock-step.”